Effective Date: [25/04/2025]
Last Updated: [25/04/2025]
At Olugblobal International, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Full name, email address, phone number, shipping and billing addresses.
- Payment Information: Card details or crypto wallet data (processed securely via third-party payment gateways).
- Order Information: Products purchased, order history, preferences.
- Technical Data: IP address, browser type, device information, and browsing behaviour via cookies and analytics tools.
- Communication Data: Any information shared with us via customer support, surveys, or reviews.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders.
- To manage your customer account and provide support.
- To communicate important updates (order status, shipping info, changes in policy, etc.).
- To personalise your experience and recommend relevant products.
- To improve our website and services through analytics.
- To detect and prevent fraud or misuse of our services.
3. Data Sharing and Disclosure
We do not sell your data. However, we may share your information with:
- Service Providers: Payment processors, delivery partners, and customer support tools to fulfil your orders.
- Legal Authorities: If required by law, or to protect our legal rights and users’ safety.
- Marketing Platforms: (Optional/if applicable) With your consent, for email or SMS marketing.
4. Data Security
We implement appropriate security measures to protect your information:
- Encrypted payment gateways.
- Secure servers and firewalls.
- Limited access to personal data by authorised personnel only.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience.
- Analyse site traffic and performance.
- Remember your preferences.
You can modify or block cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent at any time for marketing communications.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at support@oluglobalinternational.com
7. Data Retention
We retain your personal data only for as long as necessary to:
- Complete the purposes outlined above.
- Comply with legal obligations and resolve disputes.
- Enforce our policies.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: Support@oluglobalinternational.com
Phone: +2347035439425